Systems Management Provider Matrix42 Launches Competitive Upgrade Campaign
As 2009 Draws to an End and Migrations to Windows 7 Moves High on the IT Horizon, Matrix42 Looks to Expand Its IT Service & Systems Management Presence Throughout the US
ATLANTA–(BUSINESS WIRE)– IT service and systems management leader Matrix42 (www.matrix42.com) has announced a competitive upgrade campaign that lets companies upgrade from their present legacy systems management environments to Matrix42’s IT-Commerce methodology. This methodology includes Empirum and Service Store in a complete bundle called Workplace Management Suite.
The combination of Empirum with Service Store gives organizations an ITIL v3 certified and MOF(2) service desk, service catalog, contract management and asset management while offering proven and state-of-the-art inventory, software delivery, application metering, patching, OS installation and migration services.
“Major technology refresh cycles are the ideal time to review other solutions in the marketplace, as well as the opportunity to review the methodology your IT department uses to provide services to its end user customers,” said Shane Eliason, president of Matrix42 USA. “Matrix42 works with your IT department to redefine its traditional roles and cast IT in a new light: IT-Commerce.”
IT-Commerce is a proven methodology that comprises a group of products users can employ to procure and deploy software and services via a web portal. The goal of this approach is to simplify the overall customer experience and reduce IT complexity and costs by using more familiar and user-friendly methods of engagement.
“Matrix42 is reshaping the way IT departments manage the environment by aligning the IT department to overall company goals to reduce cost while maintaining their current levels of services,” Eliason continued. “With IT-Commerce, your IT department will become truly proactive in its mission instead of continuing the reactive response model that most organizations are using today.”
Matrix42 is the ideal solution for new deployments and for companies with existing service management infrastructures that they would like to improve. All of Matrix42’s solutions are tested and available today on Windows 7.
For more information about Matrix42’s new competitive upgrade campaign and IT-Commerce organizations can call or visit the company’s website at www.matrix42.com/upgrade.
About Matrix42
Matrix42 combines systems management and IT services into IT-Commerce, this combination gives Matrix42’s customers and potential customers the ability to have a single pane of glass for management of the end node and servicing of the IT customers. With Empirum and Service Store, Matrix42 redefines how IT departments interact with their customers, the customer is no longer helpdesk dependent to fulfill software requests or other IT related services. Based on Microsoft Workflow Engine, IT departments can now automate many tasks that today are labor intensive, because of the current legacy technology deployed. Matrix42 is reshaping how IT departments manage the environment by aligning the IT department to their company goals and objectives to reduce cost and maintain current level or services.
