Zoës Kitchen Implements Radiant Systems Point-of-Sale Technology
Aloha Enterprise helps Southeastern fast-casual chain enhance its customer experience
ATLANTA–(BUSINESS WIRE)– Radiant Systems, Inc. (Nasdaq: RADS) today announced a new agreement with Zoës Kitchen, a fast-casual restaurant chain emphasizing fresh ingredients and made-from-scratch Mediterranean-inspired food, to install the Aloha Enterprise solution along with Radiant hardware in all current restaurant locations as well as future site openings.
“A large part of the business at each of our locations is call ahead and takeout service, and as we continue to grow, it was evident that we needed new technology to help us serve those customers with more speed and accuracy,” said Greg Dollarhyde, chief executive officer at Zoës Kitchen. “The combination of online ordering, takeout and delivery options gives our customers more flexibility in their ordering, which enables us to provide them with a more valuable, customer-oriented experience while also supporting a real-time database for future marketing initiatives.”
The Aloha Enterprise solution helps restaurants in all areas of their business – from managing day-to-day operations to creating targeted marketing programs. In particular, the solution’s online ordering, takeout and delivery capabilities give customers the convenience of accessing the restaurant when and where they choose. Not only do guests enjoy that Zoës can save their favorite orders and store payment information in a secure environment to make future orders easier, but restaurant operators can analyze customer information from these applications to make better menu and marketing decisions. In addition, Aloha Enterprise’s loyalty functionality allows Zoës’ restaurants to create loyalty programs that help stimulate repeat business and grow revenues while also adding additional value to the guests’ dining experience.
“Radiant has a long tradition of helping restaurants maximize and improve their guest experience, and in Zoës case, giving customers more flexibility in ordering and improving their takeout functionality were priorities,” said Tad Phelps, vice president of sales and marketing for the hospitality division at Radiant Systems. “Radiant’s Aloha Enterprise solution is ideal for Zoës, offering them a single point of accountability for their restaurant technology and the ability to streamline their operations with more points of service, faster speed of service and more ways to encourage repeat business – all driving results straight to their bottom line.”
About Radiant Systems, Inc.
Headquartered in Atlanta, Radiant Systems, Inc. (Nasdaq: RADS) is a global provider of innovative technology to the hospitality and retail industries. For more than two decades, Radiant’s point of sale hardware and software solutions have helped to redefine the consumer experience in more than 100,000 restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores, fuel centers and other customer-service venues. Radiant has offices in North America, Europe, Asia and Australia. For more information about Radiant Systems:
About Zoës Kitchen
Zoës Kitchen, a rapidly growing fast-casual, Mediterranean-inspired restaurant concept was founded in 1995, and has 32 retail locations throughout the Southern U.S. Zoës Kitchen believes a balanced life includes spending time with family and friends over simple, savory, and freshly prepared food. Eat Smart. Eat Fresh.TM Learn more at http://www.Zoeskitchen.com/.
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